Privacy Policy

Last Modified:  August 17, 2023
 
Please read this Privacy Policy carefully, as your access to and use of our Website signifies that you have read, understand, and agree to all terms within the Policy. If you do not agree with any part of this Privacy Policy or any of our other applicable terms and conditions, please do not access or continue to use the Website or otherwise submit your personal data.
If you have any questions about our privacy-related practices, please see “Contact Information” below for information on how to contact us.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.mensexgear.com (the “Website”).

Minors

The Website is not intended for individuals under the age of 18 years old, or for users under the age of majority or legal consent in the jurisdiction and/or state and/or province in which their live or reside in

Personal Information We Collect 

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as “Device Information”.
Additionally, when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
Any reference to “Personal Information in this Policy is a reference to both Device Information and Order Information.
We process different kinds of personal data about you, which we have grouped together, as follows:
 
  • Contact Information includes billing address, shipping address, email address and telephone numbers.
  • Payment and Commercial Information: if you make a purchase, we collect payment card details and related information necessary to process your payment. We also collect details about payments to and from you and details of products you have purchased.
  • Profile Data includes your password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Website Activity Data: we collect information about how you use our Website, products and services and interact with available content, including the pages you visit in our Website, search history, and the referring web page from which you arrived at our Website. We collect browser and operating system information, devices you use to access the Website and your time zone setting. We also collect online identifiers. Specifically, we collect internet protocol (IP) address information and we set cookies as explained below in the section on Cookies and Automatic Data Collection Technologies.
  • User-Submitted Personal Information: we collect information you submit in order to personalize your account or for a specific function, preferences, feedback, survey responses, your preferences in receiving marketing from us and our third parties, and your communication preferences, as well as any other information which you voluntarily provide to us at your direction for a specific function.

How Do We Use Your Personal Information 

  • We use the Order Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).
  • For marketing purposes.

Disclosure of Your Personal Information 

  1. Where we deem it necessary, we disclose Personal Information:
 
  • Within our Corporate Group: we may disclose any or all of the categories of Personal Information to members of our corporate group (including affiliates and related entities) to the extent this is necessary for our purposes listed in the sections above.
  • Service Providers: we disclose the categories of Personal Information we collect to our authorized service providers that perform certain services on our behalf. These services may include payment processing and fulfilling orders, risk and fraud detection and mitigation, customer service, marketing and advertising, customization of content, analytics, security, or hosting our Websites or supporting our Websites’ functionality. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes. 
  • Legal Successors: we may disclose all of the categories of Personal Information we collect to a buyer or other successor in the event of a merger, acquisition or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
  • To Comply with the law or Protect our Rights or the Rights of Third Parties: we access, preserve and share your Personal Information with regulators, law enforcement or others where we reasonably believe such disclosure is needed to (a) satisfy any applicable law, regulation, legal process, or governmental request, (b) enforce applicable terms & conditions, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities, security or technical issues, (d) protect against harm to the rights, property or safety of our company, our users, our employees, or others; or (e) to maintain and protect the security and integrity of our Websites or infrastructure. 

Cookies and Automatic Data Collection 

As you navigate through and interact with the Website, we use automatic data collection technologies to collect Website activity data. We use cookies, which are small text files that are stored in your web browser or downloaded to your device when you visit a website (including this Website).
We currently use the following types of cookies, which are set by the Website’s domain(s), or by other domains we own or control:
  • Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems.  These include, for example, cookies that enable a user to log in to our Website and to check if a user is allowed access to a particular service or content.
  • Functionality Cookies: these cookies help us personalize and enhance your online experience on our Website. This type of cookie allows us to recognize you when you return to our Website and to remember, for example, your choice of language.
  • Analytics Cookies: these cookies allow us to recognize and count the number of users and to see how users use and explore our Website. These cookies help us to improve our Website, for example by ensuring that all users are able to find what they are looking for easily.
Cookies can either be session or persistent cookies. A session cookie expires automatically when you close your browser, but a persistent cookie will remain until it expires, or until you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes while others may expire after multiple year.
Analytical and Functionality cookies can be switched off from the cookies banner at anytime. However, if you decline to accept cookies, some functionality on our Website may be disabled and you may be unable to access certain parts of our Website. 
You can also set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.

Use of Google Analytics 

We use Google as a service provider to collect and analyze information about how users use the Website, including by collecting website activity data through first-party cookies set by our domains, and third-party cookies set by Google. Because we activated IP anonymization for Google Analytics, Google will anonymize the last octet of a particular IP address and will not store your full IP address. Google will use the information only for the purpose of providing Google Analytics services to us and will not use this information for other purposes. The information collected by Google Analytics may be transmitted to and stored by Google on servers in the United States pursuant to standard contractual clauses approved by the European Union (EU). You can learn more on how Google uses data here, and you can opt-out of Google Analytics by visiting the Google Analytics opt-out pageor by rejecting the Analytics cookies or by changing you preferences from the cookie banner.
Do not track. Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights 

Subject to your country of citizenship or privacy law(s) where you reside, you have certain rights regarding the personal information we collect, use, or disclose and that is related to you, including the right:
  • to receive information on the personal information we hold about you and how such personal information is used (right to access);
  • to correct inaccurate personal information concerning you (right to data rectification);
  • to delete/erase your personal information (right to deletion, “right to be forgotten”);
  • to receive the personal information provided by you in a structured, commonly used, and machine-readable format and to transmit the personal information to another data controller (right to data portability)
  • to object to the use of your personal information where such use is based on our legitimate interests or on public interests (right to object);
  • in some cases, to restrict our use of your personal information (right to restriction of processing); and
  • to withdraw your consent at any time where our processing is based on consent (right to withdrawal of consent).
If you would like to exercise this right, please contact us through the contact information below.

Data Transfer

Where the laws of your country allow you to do so, by using the Website, you consent to the transfer of information that we collect about you, including personal information, to other countries in which we, members of our corporate group (including affiliates and related entities) or our service providers are located. When we transfer personal information to countries outside of the European Economic Area (“EEA”) or other regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance with the applicable laws. Where relevant, our transfers outside the EEA are made pursuant to standard contractual clauses approved for use by the European Union.

Data Retention 

Where we no longer need to process Personal Information for the purposes set out in this Privacy Policy, we will delete your Personal Information from our systems.
To determine the appropriate retention period for personal data, we consider a number of factors, including what Personal Information is being processed, the risk of harm from any unauthorized disclosure of the same, why we are processing that Personal Information, and whether we can achieve this outcome by another means without having to process it.
Where permissible, we will also delete your Personal Information upon your request to do so, and as explained in “Your Rights” section of the Privacy Policy.

Changes 

We may modify or revise our privacy policy from time to time. If we change anything in our privacy policy, the date of change will be reflected in the “last modified date”. Please periodically review the most up-to-date version of our privacy policy, which will be posted at this location, so you are aware of any changes. 

Contact Us 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@mensexgear.com.